Notification Schedules and PagerDuty

BY Doug Breaker

February 27, 2013

Whenever we’re asked how to make on-call notification schedules for Scout alerts, we recommend PagerDuty. PagerDuty has invested a ton of time in building a dedicated notification scheduling service, and it’s a great complement to Scout.

With our recent release of notification groups, Scout’s integration with PagerDuty got even more powerful:

Multiple services in PagerDuty:


... and those same services integrated into Scout:

Adding PagerDuty services within Scout

You need to start in Scout to create a PagerDuty integration:

  1. Click on Notifications (in the top navigation bar),
  2. Click on “Add PagerDuty Integration.”
  3. You’ll be given the option to create a new PagerDuty service, or connect to an existing service within your account.

To assign a PagerDuty service to a trigger, ensure the PagerDuty integration is part of a notification group (the notification group can contain other items too, if needed), then assign that notification group to a trigger.

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